This morning Dh has received a letter from a Building Society with papers asking for his mother's vote in their end of year AGM for the Executives of the Society.
It was addressed to him, however sadly his mother passed away in December last year. He dealt with her estate and closed her account.
He had conformation from the Building Society and the residue of her savings account was paid to him and his sister and conformation that the account had been closed.
Yet here was a letter asking her to cast her vote??
Me thinks it's a matter of the right hand not knowing what the left hand is doing!
Computer error? We hear of people fraudulently cashing in on pensions of relatives who are deceased. Easy I'd say if the DHSS is run by a similar system as that of that Building Society. What do you think?
Chrisxx
2 comments:
This can also be very distressing if you get a letter addressed to someone who has died.
It can sometimes take different parts of an organisation different lengths of time to update all their systems but for one thing, I think they've had enough time since December to bring everything into line, and another, wouldn't you think that in the instance of being informed of a death, they'd ensure that no further correspondence is sent in the name of the deceased because of the distress it can cause. Very sloppy.
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