We went walking late Thursday afternoon, it had cooled down and here by the harbour there was a sea breeze. We often ended up here when we had Nell.. she hated us sitting down for too long, even though we used to share our ice cream with her; we shared a small tub Thursday between us, bearing in mind Friday was SW weigh day!
But then my Friday got even worse. I've reapplied for my Blue Badge, but had been told I needed an assessment from a physio.. My surgery had arranged an appointment with one, but not at our Surgery but Kenfig Hill?? Off we went, having had to look up where it was, parking was difficult, and the car park was away from the entrance, so I had to walk along a side road. Then when we got there??
The physio said they don't do that and couldn't understand why I was there. He was very apologetic and said he'd email my surgery to tell them.
We drove back home and called into my surgery on the way. They were so unhelpful. A prissy receptionist said she couldn't give me an appointment till September to see a Dr, as the manager was on her lunch break, so she'd phone me at home later. I didn't get a phone call.. so a complete waste of our afternoon. I was annoyed, tired and fed up.
They have no idea what its like for people, who don't know the area, I know I was born here in Porthcawl, but had never been to the surrounding towns, we didn't have a car when I was a child. I'd never been to Kenfig Hill before and won't go there again!
The new head of NHS England Sir Jim Mackey has said, the key parts of the NHS appear built to keep the public away because its an inconvenience. Phones are never answered or are only answering machines, (I can vouch for that as I have only ever spoken to a machine at the hospital) And to see a GP there is the 8 o'clock scramble... and that's certainly true.
I also have no evidence of my knee, or shoulder operations because I had them in another country... England!!!
Chrisxx
4 comments:
Well they certainly aren't trying to put you in a difficult position. All they have to do is take an x-ray to find out that you've had the surgeries. If they're not smart enough to figure it out on their own. Maybe you're 2 lb was strictly water gain because of your medication.
On the last 2 occasions that I have helped my Dad renew his Blue Badge, (he's 96) I have got him to ring his surgery and ask for a copy of his medical records. This lists his ailments and his medication and has usually been ready for collection at the surgery within a week. It is not a huge document, more like a summary. On both occasions this has been readily accepted by Cardiff Council. I have also sent a copy of his latest prescription with the application. Maybe you could try doing this. Good luck with your application.
Doctors here take a limited number of patients a day. Sometimes one needs a check soon not in two weeks time. That means one has to go to Emergency at the hospital, where the wait can be over ten hours, as with our granddaughter recently. They tell you to stay away from Emergency…people don’t have options but to go there for things a GP could deal with, if you could see one. Health care is a mess!
What a totally frustrating day for you. Hope you manage to get your Blue badge
sorted without too much more hassle and being given the runaround.
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