A beautiful photo from FB and it's calmed my mind because I've had an upsetting day.
Although I go to a hairdresser I take my own shampoo, Kerastase. I buy it on line as you can't buy it in a shop.
Today I logged on, it did what firms that you use regularly do and it greeted me with 'Hello and my name.'
I ordered my shampoo and as I started to fill in my name and address, a Bristol address flashed up. I changed it 3 times and paid.. went to check in my gmail to check it had gone through and yes it had, but with the Bristol address.. Grrrr I got back to the firm and yes I was speaking via chat to AI!!! So frustrating, you go round and round in circles. Anyway I've left it with them.. its not the £30, it means I won't have the shampoo!
Dh was lovely about it, but what I can't understand why did another address come up? My details with them is my present address.
My eldest son phoned and the combination of lack of sleep and the wrong address I was a bit weepy, he said all the right things just like my lovely husband did and ended our conversation with..
'Nothing will matter in a couple of weeks Mum, when Andy Burnham gets in, because every body knows he's the messiah!'
And I couldn't stop laughing!
Chrisxx

9 comments:
Some 'customer service' (huh) systems are enough to make anyone weep...
I like your son, his comment made me smile as well.
The computer world is so complex these days, who knows how anything happens. Sorry that you had a frustrating day, but glad it ended with a laugh.
Odd things happen for no discernible reason and it's frustrating. It will probably be fine the next time you log in.
That sure is frustrating. So nice that husband and son made you feel better. :)
The last comment from your son made me laugh out loud xx Kath x
Your sons comment had me laughing too!
All the best Jan
Oh my, how frustrating. That's two good men in your life.
So sorry your shampoo is being shipped to another address! Your husband and son were very kind about it, though, and I'm glad you ended the day on a happy note.
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