Don't you want to scream some days.. Wednesday afternoon we decided to go to Dunelm Mill, as we needed some new non slip shower mats. As we left the house I did say to Dh, don't let me buy any 'stuff' I have enough, as Dunelm Mill is a kaleidoscope of colourful cushions, towels, duvet covers and artificial flowers, glass jars, cutey little boxes, and all sizes of containers, in fact anything you might fancy you think you need for your home and more, and all the things you don't really need at all. I said, I would just like some new hand towels in the bathroom.
Once we were in there, we looked at the side sleeper pillows as I have one and we thought Dh might like one, then Dh suggested I might like some new towels, as I don't seem to have the medium sizes, I like two towels when I dry after my shower. I choose a set that matched the bathroom colours and put them in the trolley and the pillow. We then choose 4 new hand towels, all the same colour, so into the trolley they went and then the two new non slip shower mats.
We moved into the china section and saw some really lovely Denby stone ware dishes with a mute green edging, the colour of our wall tiles in our kitchen. Boxed in Dinner sets of 4 and reduced.. so yes into the trolley it went too.
Then there were some liners for the basket of our Air Fryer, just what Dh was looking for..the trolley was more or less full, so we trundled off to the check outs..Shock horror they were all SSCO = self service check outs! I asked the one worker there, was there a check out not Self service, she pointed to one at the end of the counter , but it was cash only!
So we started going through items, I was not a happy bunny. Then we came to the boxed Denby and no bar code, the woman stepped forward, she couldn't find the bar code either. So she started the mumble, mumble into her mouth piece, but bobbing back and fro checking other customers, as they used the self check outs, still mumbling into her mouth piece....... talking to the store room, or the time it was taking could have been the Moon, of even Mars?? We waited and waited, I was getting fed up and if there had been a John Lewis or M&S near I'd have walked out saying we'll go else where.
Eventually she got the price, I stepped forward to check that it was the reduced price, she checked again and it was.. but oh so slow.
We've decided that next time we really NEED to buy from there, we'll take a couple of hundred pounds and go to the one cash check out!!
Chrisxx
I hate those self serve checkouts, I'd rather queue than use them. I think I would have been tempted to leave my trolley , lol
ReplyDeleteThat is so frustrating! I think the self check out option is making the workers lazy. I've noticed one lane open, while several others stand around talking. Customer service certainly isn't what it once was.
ReplyDeleteOur city is tiny with only one box store for the grocer, another for department store items, and the hardware/lumber yard. But all 3 and Aldis have put in self check out an sometimes I do not even see a human if I did need help! You definitely had a shopping experience. The dishes do sound pretty.
ReplyDeleteI hate those self checkouts and avoid them if at all possible. Sometimes though it’s not in spite of my best efforts!
ReplyDeleteThere's a lot to dislike about the new trends. I've never used the DIY checkout. I'd rather shop at IGA (independent grocers association) even though its more expensive you get served. They also have better stuff.
ReplyDeleteWhat a frustrating experience! Glad you found some good stuff though!
ReplyDeleteAs I have said when being asked to use self checkouts, as I'm not employed by the store why should I do their work for them for free. Now we've moved Dunelm is a bit of a trek, so I don't go very often now, plus having got rid of masses of stuff, do I want to clutter the house up again. Xx
ReplyDeleteI was lucky; dunelm was almost empty and there was an energetic but bored young man who was only to glad to put our items through the self scan checkout for us!
ReplyDelete